How Capstone is different

Capstone is not a technology vendor, a systems integrator, or a generic change consultancy



Experience you can rely on

Capstone is led by Shaun Cremins CCXP, a senior practitioner with over 30 years’ experience supporting organisations across professional services and other client-intensive sectors.


That cross-sector experience brings a valuable perspective: understanding how leading organisations design, embed and sustain client-focused delivery, and translating those lessons into the realities of professional firms.


The focus is always the same:

  • practical progress
  • sustainable change
  • outcomes that clients and firms genuinely feel


Contact Shaun

Let’s start with a conversation

If your firm is investing in change that affects how clients experience your services, and you want greater confidence that it will land properly, a conversation may be worthwhile.

Get in touch